kngph Privacy Policy

1. Introduction

1.1 This Privacy Policy is issued by kngph ("kngph," "we," "us," "our") and applies to all personal data collected through the kngph website at kngph.com, including all games, services, promotions, customer support interactions, and any other features of the kngph platform (collectively, the "Platform").

1.2 kngph is committed to protecting the privacy and personal data of all registered players and visitors to the Platform. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission ("NPC") of the Philippines.

1.3 By registering a kngph account or otherwise using the Platform, you acknowledge that you have read, understood, and agree to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree to this policy, please do not use the kngph platform.

1.4 This Privacy Policy should be read together with kngph's Terms and Conditions, which govern your use of the Platform and are incorporated herein by reference.

2. Personal Data We Collect

2.1 kngph collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:

2.2 kngph does not intentionally collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political affiliations) unless specifically required by law or regulation and with your explicit consent.

3. How We Collect Your Data

3.1 kngph collects personal data through the following means:

• Direct collection: Information you provide when registering a kngph account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and similar tracking technologies (see Section 7);
• Third-party sources: Identity and fraud-check data received from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, and fraud prevention agencies, where permitted by law;
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with licensing, compliance, or investigation requirements.

4. How We Use Your Personal Data

4.1 kngph uses the personal data we collect for the following purposes:

• To create, verify, and manage your kngph player account;
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank;
• To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine anti-money laundering laws;
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities;
• To provide customer support and resolve disputes;
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts;
• To send you promotional communications about kngph bonuses and offers, where you have consented to receive such communications;
• To monitor your gaming activity for responsible gaming purposes and to apply any self-imposed limits or exclusions;
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR reporting requirements and the Anti-Money Laundering Act;
• To improve and personalize the kngph platform experience for Filipino players;
• To enforce our Terms and Conditions and other applicable policies.

4.2 kngph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by the DPA.

5. Legal Basis for Processing

5.1 Under the Philippine Data Privacy Act of 2012, kngph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself;
• Legitimate interests: Processing necessary for kngph's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and optional data collection. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

6.1 kngph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations;
• Identity verification providers: Third-party KYC and age-verification service providers who assist kngph in verifying player identities in compliance with PAGCOR requirements;
• Fraud prevention agencies: Agencies and databases used to detect and prevent fraud, money laundering, and other financial crimes, as required under the AMLA and related regulations;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities, where disclosure is required by law, court order, or regulatory directive;
• Technology service providers: Cloud hosting, data analytics, and platform infrastructure providers who process data on kngph's behalf under strict data processing agreements that prohibit independent use of your data;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of kngph's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6.2 All third parties with whom kngph shares personal data are required to handle that data in accordance with the DPA and kngph's data protection standards. kngph remains accountable for personal data shared with third-party processors acting on our behalf.

7. Cookies & Tracking Technologies

7.1 kngph uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the kngph website. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and display options to improve your kngph experience;
• Analytics cookies: Collect anonymized data about how players use the Platform, helping kngph identify areas for improvement. No personally identifiable information is shared with analytics providers;
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized account access attempts.

7.2 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the kngph platform. kngph does not use third-party advertising or retargeting cookies.

7.3 kngph does not use cookies to track your activity on third-party websites outside of the kngph platform.

8. Data Retention

8.1 kngph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active kngph account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the AMLA;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under the AMLA and PAGCOR regulations;
• Customer support communications: Retained for three (3) years from the date of the interaction, or longer if the communication relates to an ongoing dispute or investigation;
• Technical and usage data: Retained for up to twelve (12) months from collection, after which it is anonymized or deleted;
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

8.2 When personal data is no longer required, kngph will securely delete or anonymize it in accordance with our data disposal procedures and the NPC's guidelines on data disposal.

9. Data Security

9.1 kngph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the kngph platform;
• Encryption of sensitive data at rest, including financial account details and identity verification documents;
• Role-based access controls ensuring that kngph staff can only access personal data necessary for their specific job functions;
• Regular security audits, vulnerability assessments, and penetration testing of the kngph platform;
• Multi-factor authentication requirements for administrative access to kngph systems;
• Secure, access-controlled data centers with physical security measures;
• Staff training on data protection obligations under the DPA and kngph's internal data security policies.

9.2 In the event of a personal data breach that is likely to result in harm to affected players, kngph will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA's breach notification requirements.

9.3 While kngph takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your kngph login credentials and for notifying kngph support immediately if you suspect unauthorized access to your account.

10. Your Data Privacy Rights

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by kngph:

10.2 To exercise any of the above rights, please contact kngph's Data Protection Officer at [email protected]. kngph will respond to all valid data subject requests within fifteen (15) business days, in accordance with the DPA and NPC guidelines.

11. Children's Privacy

11.1 The kngph platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gambling in the Philippines. kngph does not knowingly collect personal data from individuals under the age of 21.

11.2 If kngph becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent recurrence.

11.3 If you are a parent or guardian and believe that your child has registered on the kngph platform, please contact kngph support immediately at [email protected] so that we can take prompt action.

12. International Data Transfers

12.1 kngph primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, including cloud infrastructure providers and technology partners.

12.2 Where personal data is transferred outside the Philippines, kngph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the DPA. These safeguards may include contractual data protection clauses, adequacy assessments, and compliance with NPC guidelines on cross-border data transfers.

12.3 kngph will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first obtaining your explicit consent or implementing appropriate contractual safeguards.

13. Changes to This Privacy Policy

13.1 kngph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The "Last Updated" date at the top of this page will be revised accordingly.

13.2 Where changes to this Privacy Policy are material, kngph will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the kngph platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

13.3 We encourage you to review this Privacy Policy periodically to stay informed about how kngph protects your personal data. The most current version will always be available at kngph.com/privacy-policy.

14. Contact & Data Protection Officer

14.1 kngph has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the kngph DPO:

• Email: [email protected]
• Live Chat: Available 24/7 on the kngph platform
• Response Time: Under 1 hour during 8 AM – 12 MN PHT; within 15 business days for formal data subject requests

14.2 If you are not satisfied with kngph's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

14.3 For kngph's full terms of service, please review our Terms and Conditions. For information on responsible gaming tools and player protections, please visit our Responsible Gaming page.